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Customer Information

Customer information is required for order processing, delivering, and invoicing. Such information is strictly treated as confidential and is not disclosed to any third parties. However, JIDA WATT eyewear is not responsible for any breach of security that may arise.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.



How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.



Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.



How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. For more information about privacy policy :

All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.



How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

What are cookies and why do we use cookies?

Cookies are very small text files that are stored on your device’s hard drive when you visit websites. We use first-party cookies and third-party cookies for the main purposes of: web functionality, web statistics and advertising.

Some Cookies are vital in order for the website to function properly. The cookies keep track of your settings and make your shopping experience more convenient by e.g. recognizing your device and remembering your preferences and settings.

Cookies are also used to collect usage data such as duration of session, pages viewed, if a transaction was made or demographic data such as origin, gender and age. This information is used for analytical purposes and enables us to create the best shopping experience for you.

Please see the list of Cookies we use on our Website:

Cookie name : Life span / Purpose

svSession                                              : Permanent/Creates activities and BI

hs                                                          : Session / Security

incap_ses_${Proxy-ID}_${Site-ID}    : Session / Security

incap_visid_${Proxy-ID}_${Site-ID} : Session / Security

nlbi_{ID}                                              : Persistent cookie / Security

XSRF-TOKEN                                     : Persistent cookie / Security

smSession                                             : Two weeks / Identify logged in site members

Cookies from Third parties

You can prohibit the storage of Cookies by way of a respective configuration of your browser software; we inform you, however, that in this case you may not be able to fully use all functions of this Website.


Our Website incorporates content and services from other providers (i.e. Facebook, Google, etc.) who, in turn, may use Cookies and active components. JIDA WATT eyewear has no influence on the processing of personal data by these providers. Please refer to the respective provider‘s website for information about how your data is handled.


What web analytics tools do we use?

JIDA WATT eyewear uses the Google Analytics tools to carry out access measurements.

Google Analytics is a web analysis service by Google Inc (USA). Google Analytics uses Cookies, to help our Website analyze how you use our Website. The information generated by the Cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. You can prohibit Google’s collection of your data by downloading and installing the browser-plugin which is available under the following link:


Why and how do we send marketing communication?

If you opted in to our marketing communications, you may receive promotional communications and marketing emails from JIDA WATT eyewear (such as general information on our products, partners, events and our special offers).

You may update your consent to receive our communication by :

  • click on the “unsubscribe” link located on the bottom of our marketing emails;

  • contact us at


What is our payment service provider?


We accept payments via 2checkout service provider, and we fully comply with all related security requirements. For information about 2checkout privacy policy :



How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at  



Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 



Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at

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